2026
Privacy Policy
TIGARY SOLUTIONS (PTY) LTD T/A Flamegap
Registered in the Republic of South Africa
Introduction
TIGARY SOLUTIONS (PTY) LTD trading as Flamegap ("Flamegap", "we", "us", or "our") is committed to protecting your privacy and ensuring compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and all applicable data protection legislation in the Republic of South Africa.
This Privacy Policy explains how we collect, use, process, store, and protect personal information when you use our services or access our platform.
Information We Collect
We may collect and process the following information:
Full names and contact details
Business information
Email addresses and telephone numbers
Billing and payment details
Platform usage data
Any information submitted through our website forms or CRM system
How We Use Information
We use personal information to:
Provide access to our CRM platform
Deliver support services
Process billing and payments
Communicate important service updates
Improve our services and platform functionality
Comply with legal and regulatory obligations
Legal Basis for Processing
We process personal information based on:
Contractual necessity
Legal obligations
Legitimate business interests
Consent where required
Data Storage and Security
We implement appropriate technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we take reasonable steps to protect personal information, no system can guarantee absolute security.
Third-Party Services
Our platform may rely on third-party service providers and integrations. Personal information may be processed through these third-party systems where necessary for service delivery.
Flamegap is not responsible for the privacy practices of third-party service providers.
Client Responsibilities
Clients using the Platform are responsible for ensuring their own compliance with POPIA and any applicable data protection legislation, including obtaining consent from their data subjects where required.
Data Retention
Personal information will be retained only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
Upon termination of services, data may be deleted in accordance with the signed Client Service and Platform Access Agreement.
Your Rights
In terms of POPIA, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion where legally permissible
Object to certain types of processing
Requests may be submitted to the contact details below.
Governing Law
This Privacy Policy is governed by the laws of the Republic of South Africa.
© Copyright 2026. Flamegap. All Rights Reserved.