2026
Terms and conditions
TIGARY SOLUTIONS (PTY) LTD T/A Flamegap
Registered in the Republic of South Africa
Introduction
These Terms and Conditions govern the use of services and platform access provided by TIGARY SOLUTIONS (PTY) LTD trading as Flamegap, a company registered in the Republic of South Africa.
By making use of our services or accessing our platform, you agree to these Terms. These Terms must be read together with any signed Client Service and Platform Access Agreement. In the event of any conflict, the signed agreement shall prevail.
Scope of Services
Flamegap provides access to a CRM platform and related support services as selected by the Client.
The exact scope of services, features, pricing, and support levels are governed by the signed agreement and applicable annexures.
Fees and Payment
Monthly subscription fees are payable in advance. Usage-based services such as WhatsApp, SMS, email, or telephony may be billed in arrears based on actual usage. All fees are exclusive of VAT unless otherwise stated. Failure to make payment by the due date may result in suspension or termination of access to the Platform. All fees paid are non-refundable unless otherwise agreed in writing.
Term and Termination
Services operate on a month-to-month basis unless otherwise agreed in writing. Either party may terminate the service by providing 30 days written notice. Flamegap reserves the right to suspend or terminate services where payment remains outstanding.
Upon termination:
Access to the Platform will cease.
Clients are responsible for exporting their data before termination.
Data may be permanently deleted in accordance with the signed agreement.
Client Responsibilities
The Client is solely responsible for:
Ensuring compliance with applicable laws, including the Protection of Personal Information Act (POPIA) and any other relevant data protection legislation.
Obtaining all necessary consent from data subjects.
The accuracy and legality of all data uploaded to or processed through the Platform.
Proper configuration and lawful use of the Platform.
Flamegap shall not be liable for misuse of the Platform by the Client.
Third-Party Services
The Platform may rely on third-party software, integrations, or service providers. Flamegap shall not be held liable for interruptions, failures, or limitations caused by third-party systems.
Limitation of Liability
Total liability, where applicable, shall be limited in accordance with the signed agreement.
Intellectual Property
All proprietary systems, software configurations, and platform structures remain the intellectual property of Flamegap or its licensors. Clients retain ownership of their own data and content uploaded to the Platform.
Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall fall under the jurisdiction of South African courts.
© Copyright 2026. Flamegap. All Rights Reserved.